About Us

About Us

With a team of over 200 dedicated and professional staff, the RVC offers the largest and most comprehensive small animal referral service in Europe. Patients are treated at our Queen Mother Hospital for Animals, near Potters Bar in Hertfordshire. We offer a helpful and responsive service for referring vets and pet owners, as well as outstanding opportunities for specialists-in-training.   

The RVC Team

Our multidisciplinary approach to patient care involves consultation across all specialities. Each clinical team is led by registered UK, EU or US specialist veterinary surgeons, supported by specialists-in-training. They discuss each case in detail with both the referring vet, pet owner and specialist nursing teams, which are supported by patient care assistants, to deliver exceptional care.

Ralph Bailey - Director, East Barnet Veterinary Surgery

    Open quoteWe have used the RVC for referrals and out-of-hours emergency provision at weekends for many years. The feedback we receive from our clients is excellent regarding both services. All are delighted by the excellent facilities and professional service they receive. close quote

Our Facilities

Our state-of-the-art small animal hospital has some of the best facilities in the world, allowing specialists to perform cutting-edge treatments to help pets. The Queen Mother Hospital for Animals is the largest veterinary facility in Europe and treats conditions from acute heart failure to advanced neuromuscular diseases, joint replacements to epilepsy.  


The quality of our specialist staff is mirrored by the quality of our facilities

Our Service Commitment

Staff within our hospital take our commitment to animals, owners and referring vets seriously and work hard to deliver high quality service. Our highly-trained specialists and veterinary nurses are committed to ensuring that patients receive the best treatment and care possible.

There are many reasons why referring vets and pet owners choose the RVC:

  • Referring vets find it easy to book cases in, are put in touch with specialist clinicians
  • Referring vets are impressed that senior specialists handle cases and are in touch about client concerns
  • The efficient handling of administrative matters, timely progress reports and discharge notes, plus the added advantage of a direct claims facility are just some of the reasons why vets refer to us time and time again

Our commitment to you and your pet

Our staff are committed to improving the health and welfare of animals in their care

Contact us:

To make a referral contact our team via phone, e-mail or fax:

Referring Veterinary Surgeons only

+44 (0)1707 666399 (select option 2)

Hospital fax

+44 (0)1707 649384

Hospital email


Once the referral form has been received we will make the appointment directly with the client and fax you the details.