Listening to the views and opinions of students is an essential part of how we improve and enhance the student experience at the RVC. We work with students to make sure their time here is an enriching experience - educationally, socially and culturally.
Student engagement at the RVC is recognising that all students, undergraduate and postgraduate, whether studying on campus or at a distance, have a right for their views to be listened to, and for the College to respond where appropriate. Our commitment to this is demonstrated by:
- the impact of Student Surveys
- the role of the Student Representative System
- the work of the Student Development Committee/College Services Forum
- actions taken by the College as published on 'You Said...We Did...'
Our Student Engagement policy sets out the Colleges commitment to ensuring that all students have opportunities to contribute to their learning experience. It also details the range of mechanisms for student engagement in quality assurance and enhancement at the RVC including the Student Representative Scheme, student membership of College committees, student evaluations including the National Student Survey/PTES and PRES, Validation panels, Periodic Review panels.
Surveys enable individual students to feedback on their experiences and provide data which is essential in supporting the enhancement of their learning experience. Survey findings are discussed at the relevant College Committee(s) whose membership include Student Representatives. College staff respond to issues raised by students and document actions to be taken through the development of annual Actions Plans.
Many decisions are based on the results of feedback from students and are reported through the Colleges ‘You Said…We Did…’ intranet site. For example, actions taken during 2013-14 included the introduction of a College wide feedback policy and recruitment of a Lecturer in Exotics.
The College conducts 7 key Student Surveys:
- Module Surveys - students feedback on their experience of taught modules
- Staff Teaching Surveys - students feedback on the teaching of individual members of staff
- Satisfaction Survey - undergraduate students feedback on their experiences of Year 1
- National Student Survey - final year undergraduate students feedback on their experiences at the College
- Postgraduate Taught/Research Experience Survey - postgraduate students feedback on their experiences at the college
- Graduate Survey - 1 year after graduation, graduates feedback on how well their course prepared them for the workplace
In addition, the 'Destination of Leavers from Higher Education' is conducted for every student in order to find out what they are doing six months after graduation.
See the Academic Quality Assurance and Enhancement Procedural chapter 'Student, Graduate and Employer Evaluations'.
Student Representatives play a pivotal role in acting as the voice of their year group and a bridge between the student body and the rest of the College/Students' Union. They play a vital role in improving students’ experiences by working in partnership with the College and Students Union to resolve issues and deliver change. Student Reps achieve personal development through specific training, working with other students/staff and remuneration including discounted SU events and payment for attending certain Committee meetings.
Elections are held by the Students Union each year during October. Reps are in post for 15 months until December the preceding year to enable a handover period between the new and outgoing Student Reps each autumn term. Current students can find contact details for their Course Reps on their course homepage of RVC Learn, the Colleges' Virtual Learning Environment.
Training and Support Programme
Student Representatives are supported in their role through a tailored programme which is delivered in partnership by the College and Students' Union to develops their skills, ensuring they can be effective and influential in their role (and have some fun along the way!). The key elements of the programme include:
- Induction Training to equip Reps with the skills and information they need to start their role.
- Skills Training to support the development of specific skills to increase the effectiveness of Reps.
- 'Socials’ to enable Reps to catch up, discuss key issues and meet with Senior Staff.
The following documents support Student Reps in their role:
- Induction Training Presentation
- Student Representatives Handbook
- Committee Handbook
You Said...We Did...
Many decisions and actions are based on the results of feedback from students and are reported through the Colleges ‘You Said…We Did…’ intranet site. Examples include the introduction of a College wide feedback policy and the recruitment of a Lecturer in Exotics.