Published: 16 Apr 2019 | Last Updated: 04 Jul 2023 12:14:32

The RVC's Beaumont Sainsbury Animal Hospital (BSAH) is the first in London to have been judged as ‘Outstanding’ in five awards by the Practice Standards Scheme at the Royal College of Veterinary Surgeons (RCVS) – the body that regulates the veterinary professions.

The five awards the Beaumont Sainsbury Animal Hospital (BSAH) was assessed and deemed ‘Outstanding’ in are:

  • In-patient Service
  • Diagnostic Service
  • Patient Consultation Service
  • Client Service
  • Team and Professional Responsibility.

These break down into 17 sub-categories, and the hospital was judged ‘Outstanding’ in all of them. BSAH is the first veterinary practice in London to achieve ‘Outstanding’ awards in all these areas.


Commenting on the awards, Head Vet Paul Pollard, said: “We are very proud to receive these awards. They are in recognition of the tireless devotion our team have to continually improve and to be the best we can be. This approach enables us to provide the best possible service and treatment to all our clients and their beloved pets, while teaching this to the vets of the future.”

Anne Richings, Hospital Director, said: “I am absolutely thrilled to see the hard work, dedication and exceptional standards of care delivered by our team recognised by the RCVS Practice Standards Scheme. To receive ‘Outstanding’ for each award and all 17 sub-categories is a huge achievement and a reflection of the compassionate and well considered service that we strive to deliver for the patients in our care.

“Teaching students that you can deliver a very high standard of care in general practice is integral to our values as a teaching hospital at the RVC, and we hope that these awards will also inspire future generations of vets and veterinary nurses to strive high throughout their own careers.”

As well as providing exceptional care to animals and an exceptional service to owners, the BSAH is one of the RVC’s teaching hospitals, which train future generations of veterinary surgeons and nurses. The awards therefore reflect not only the quality of treatment and care that animals receive at the BSAH but also the quality of the training environment and the clinicians trained at the RVC.

Emma Stansfield, Head Nurse, said: “Here at the BSAH, we are immensely proud of the consistent hard work we do to ensure the care provided to our hospitalised patients is of the highest standard, day-after-day. For our holistic, thorough and deeply caring approach to be recognised and commended in this way is hugely satisfying for the team and only stands to embed this ethos further into the future of the profession through the young vets and veterinary nurses that train alongside us.”

The PSS awards help owners to recognise the skills and services a veterinary establishment excel at. The scheme honours practices that provide services above and beyond the stringent standards required for RCVS accreditation.

Beaumont Sainsbury Animal Hospital staff. Paul Pollard (Head Vet), standing first on left;
Anne Richings (Hospital Director), standing fourth from right; Emma Stansfield (Head Nurse), kneeling third form left

The BSAH was established in 1932. It has had charitable status in the past but is no longer a charity and is open to all. Services include a free wellness visit with the vet for newly registered healthy pets, to familiarise them with the practice and help to minimise any stress for their pet at future visits.

Notes to Editors

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About the RVC

  • The Royal Veterinary College (RVC) is the UK's largest and longest established independent veterinary school and is a constituent College of the University of London.
  • The RVC is ranked as the world’s number one veterinary school in the QS World University Rankings 2019.
  • The RVC offers undergraduate, postgraduate and CPD programmes in veterinary medicine, veterinary nursing and biological sciences.
  • It is currently the only veterinary school in the world to hold full accreditation from AVMA, EAEVE, RCVS and AVBC.
  • In 2017, the RVC received a Gold award from the Teaching Excellence Framework (TEF) – the highest rating a university can receive.
  • A research-led institution, the RVC maintained its position as the top veterinary institution in the Research Excellence Framework (2014), with 79% of its submission being rated as world-class or internationally excellent.
  • The RVC also provides animal owners and the veterinary profession with access to expert veterinary care and advice through its teaching hospitals: the Beaumont Sainsbury Animal Hospital, in central London, and the Queen Mother Hospital for Animals (Europe's largest small animal referral centre) and Equine Referral Hospital, both located at the Hertfordshire campus.

About the RCVS Practice Standards Scheme

  • The RCVS Practice Standards Scheme (PSS) is a voluntary initiative to accredit veterinary practices in the UK. Through setting standards and carrying out regular assessments, the Scheme aims to promote and maintain the highest standards of veterinary care.
  • For more information see RCVS Practice Standards Scheme.

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