Contact Us
Where to find us
Library, AV and IT Helpdesk staff are based in the Learning Resources Centres at each campus:
- Camden LRC - Hobday Building (1st floor)
- Hawkshead LRC - Eclipse Building (2nd floor).
The enquiry desks for the Infrastructure Services Directorate (ISD) services are located in the main entrances to the Library at each campus.
Opening times
IT Helpdesk
IT Helpdesk hours of operation are: Monday - Friday 9.00am to 5.00pm (AV and telephone support from 8.00 am)
The IT Helpdesk also operates an Out of Hours service which can be telephoned for IT advice and assistance on the usual number during evenings, weekends and Bank Holidays.
- Tel: 020 7468 5181
- Email: helpdesk@rvc.ac.uk
- Log a call on the Service Desk Portal
Library
| Term time: | ||
|---|---|---|
| Hawkshead: |
Monday - Friday Saturday Sunday |
8.00 am - 8.00pm 9.00am - 6.00pm Closed |
| Camden: |
Monday - Friday Saturday & Sunday |
9.00am - 7.00pm Closed (computer rooms available) |
| Non term time: | ||
| Hawkshead: |
Monday - Friday Saturday Sunday |
8.00 am - 8.00pm 9.00am - 6.00pm Closed |
| Camden: |
Monday - Friday Saturday & Sunday |
9.00am - 5.00pm Closed (computer rooms available) |
- Tel: 020 7468 5180
- Email: library@rvc.ac.uk
- Log a call on the Service Desk Portal
Many Library services are also available online to carry out information searches, renew books etc. at any time using SCOUT (Search Content OUT).
'Open Access' computers
Please note that Open Access computing facilities are still available when the Libraries are closed - alternate access routes to the computer rooms can be used by swiping your ID card at the entrances.