Page 7 - CPD Small Animal Practice 2026

6 Professional skills for the veterinary team For further information or to book visit www.rvc.ac.uk/cpd 7

Webinar Plus: Clinical governance – Webinar Plus: Anthrozoology for Webinar Plus: Mastering communication Webinar Plus: Journal club – basic
quality improvement and fostering a veterinary professionals in veterinary practice statistics for busy clinicians
supportive practice culture Monday 20th April to Sunday 17th May Monday 8th June to Sunday 5th July UPDATED Monday 2nd to Sunday 29th November
Monday 23rd February to Sunday 22nd March Have you ever wondered why some clients go to great lengths to provide Are great communicators born, or built through practice? Are your intervals lacking confidence? Do you value the P? Do stats
and Wednesday 15th April the best care for their animals while others do only the bare minimum? At the end of a long day, do you ever catch yourself wondering: put you off interpreting and contributing to journal discussions?
Would you like to understand some of the underlying factors that might There is growing interest in, increased awareness of, and improved
Does your practice measure clinical outcomes and processes and involve be influencing clients’ diverse and at times conflicting attitudes? 1. Why do I feel so drained after client conversations? accessibility to published veterinary articles. When reading articles (and
the whole team in making changes and improvements? Do you have Anthrozoology is a rapidly growing multi-disciplinary field concerned 2. How can I talk about treatment options when cost is a sticking point? during journal club sessions) there is a need to critically appraise these
a culture where errors and near misses can be discussed freely in the with understanding the diverse ways in which humans think about and 3. What’s the best way to make myself clear in the middle of an articles. Many people take literature at face value, gloss over statistical
knowledge that the aim is to improve systems, not blame individuals? Do interact with animals. Through a combined focus on the impacts of culture emergency? limitations of study design and don’t question an article’s relevance.
you want to learn how even small changes can make a big difference to on human perceptions and behaviours towards other animals, and the
patient care and outcomes, and team learning and morale? 4. How do I stay compassionate and steady during end-of-life This course will cover the statistics required to interpret common study
experiences of individuals (which can challenge or affirm cultural norms), discussions? formats. It will help you to demystify journal articles, to better understand
During the online part of this course participants will learn what clinical anthrozoology can help shed light on client beliefs and practices. the literature you read, and be able to discuss study methods with
governance is and why it is important to veterinary practices. The This course aims to provide you with an introduction to anthrozoology and 5. Why does teamwork sometimes feel harder than it should? confidence with colleagues.
course will also cover practice policies, guidelines and SOPs, quality to outline its relevance to the veterinary profession. Communication isn’t an inborn gift. It’s a skill you can learn, refine, and
improvement, dissemination of information, reporting incidents, veterinary strengthen. With these skills, you’ll not only reduce frustrations but also Course details
practice culture and when to make changes. There will be a follow up Course details create the foundation for a more sustainable and fulfilling life in practice.
online practical day to consolidate learning. Course type: Webinar Plus CPD hours: Up to 16
Course type: Webinar Plus CPD hours: Up to 16 Course details Course length: 4 weeks Course fee: £429
This course is designed as an introduction to the concept of clinical
governance, quality improvement, what happens when something goes Course length: 4 weeks Course fee: £429 Course type: Webinar Plus CPD hours: Up to 16 Relevant to CertAVP module(s): Almost all small animal CertAVP modules
wrong and how to foster an open and blame free culture in the clinical Tutor Course length: 4 weeks Course fee: £429 Tutors
setting. Samantha Hurn PhD, Associate Professor and Programme Director MA Relevant to CertAVP module(s): A-FAVP.1
This course can contribute to the RCVS Practice Standards Scheme and PhD Anthrozoology, University of Exeter Dan Chan DVM DipACVECC DipECVECC DipACVN FHEA MRCVS,
‘Professional Responsibility’ award. Tutors Professor of Emergency and Critical Care and Clinical Nutrition, RVC
Rosamund Ford BVM&S MRCVS, Senior Teaching Fellow in Veterinary Simon Cook BVSc MVetMed DipACVECC DipECVECC FHEA MRCVS,
Course details Primary Care Education, RVC Senior Lecturer in Emergency and Critical Care, RVC
Course type: Webinar Plus and CPD hours: Up to 24 Tierney Kinnison BSc MSc PhD PGCertVetEd FHEA,
online practical day Course fee: £569 Lecturer in Veterinary Education, RVC
Course length: 4 weeks followed by Ruth Serlin BVetMed CertVA PGCAP MA FHEA MRCVS,
1 practical day online Training Consultant, Mosaica Consulting
Tutors
Charlotte Dawson BVetMed MVetMed DipECVO MRCVS, Recorded Webinar Series: Euthanasia Webinar: Supporting neurodivergent
Senior Lecturer in Veterinary Ophthalmology, RVC and bereavement learners in veterinary practice
Andy Fiske-Jackson BVSc MVetMed DipECVS FHEA MRCVS,
Professor of Equine Surgery, RVC Recorded webinars with a live Q&A UPDATED Wednesday 21st October UPDATED
Julie Gibson BVetMed MRCVS, Quality Improvement Clinical Lead, on Wednesday 22nd April
RCVS Knowledge Have you ever worked with a vet or student and found it hard to
Mariah Hashimov RVN, Clinical Governance Officer, RVC Do you sometimes find it difficult to make sense of your clients’ reactions understand how they were thinking? Perhaps you’ve seen someone
In partnership with RCVS Knowledge to euthanasia, grief, or loss? Are you unsure how best to support them, struggle with practical tasks, or a student has shared that they are
while also looking after yourself and your team? dyslexic, dyspraxic, autistic, or have ADHD, and you weren’t sure what
Those working in veterinary practice encounter death and loss on that really meant or how best to help.
a regular basis, often without formal training in how to recognise Supporting students and colleagues in practice can feel challenging,
and respond to the wide range of emotions that arise. The way we especially when traditional approaches to learning don’t seem to work.
communicate – what we say, what we don’t say, and how we say it – can Often, the reason lies in neurodivergence. By developing a clearer
profoundly shape client experiences and influence our own wellbeing. understanding of what this means, you can begin to recognise the barriers
students face and the ways these can affect learning.
This course helps participants deepen their understanding of the impact This course will help you explore practical, supportive strategies that
of companion-animal loss on clients, colleagues, and themselves. It benefit not only neurodivergent learners but also enhance the learning
also equips veterinary professionals with practical skills for empathetic environment for every student and colleague in your practice.
communication, for recognising and responding to caregiver burden, and
for developing practice processes that support both client care and team Course details
resilience. Course type: Webinar CPD hours: 2
Course details Course length: 2 hours Course fee: £75
Course type: Recorded webinars CPD hours: Up to 4 Tutors
with live Q&A Course fee: £139 Veronica Brewster BSc PGCert PhD FHEA, Head of Educational
Course length: 3 hours of recorded Development, RVC
lectures plus 1 hour for Q&A
Ruth Serlin BVetMed CertVA PGCAP MA FHEA MRCVS,
Tutor Training Consultant, Mosaica Consulting Russell, French Lop
Ruth Serlin BVetMed CertVA PGCAP MA FHEA MRCVS, Jane Tomlin BSc BVetMed MSc CertSAS DipECVS HEA MRCVS,
Training Consultant, Mosaica Consulting Assistant Director of EMS, RVC