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14                                                                                     RVC CPD 2022                     Professional skills for the veterinary team                                                         15




         Webinar Plus: Finding ways to                       Webinar Plus: Vegan cats, brachy dogs and                           Webinar  Plus:  A  coaching  approach               Webinar Plus: Mentoring new
         thrive  (not just survive) in veterinary            fractious owners: Ethical problem-solving for                       to line management and leadership in                graduates and students for career
         practice                                            veterinary nurses                                                   the veterinary workplace                            satisfaction, employability and retention

         Monday 17th January to                              Monday 28th February                                                Monday 25th April                                   Monday 6th June
         Sunday 13th February                                to Sunday 27th March                                                to Sunday 22nd May                                  to Sunday 3rd July
         Do you want to focus on the solutions to street in practice and how
         to thrive?                                          Have you faced ethical dilemmas in your practice? Do you want to learn   Is managing people the most time consuming/draining part of your working   Do you want to support new graduates within your practice but are
                                                             how to manage them in a structured and consistent way?              day? Do you wish everyone could just get on with their jobs and each other   unsure how to do so effectively to achieve a mutually beneficial outcome?
         There is no doubt that veterinary medicine has become plagued with                                                      without needing your input? Why are some people easier to manage than
         mental health and wellness concerns including high rates of psychological   In this course, we will examine common ethical challenges in the    others? Is it possible to develop your team whilst also developing yourself?  New graduate career satisfaction and retention is an increasing concern
         distress, depression, and suicide that exceed those of the general   veterinary profession, such as reasons for euthanasia, diet fads, breeding                             within the profession. This course is focused on helping you support new
         population. However, a shift is needed to focus on the ways in which   issues, staff treatment and many more. We will look at the developing    This course introduces the theory and practice of coaching as an approach   graduates to reach their full potential, both professional and personal, and
         we can manage the stressors within veterinary practice, because the   role of the veterinary nurse in responding to these challenges and cover   to managing individuals and teams. It provides space for consideration of   help you retain the new recruits you have invested so much in.
         demands of the profession are not going away.       ethical frameworks which help to develop a systematic and evidence-  some of the more complex and challenging issues relating to relationships   We know that the veterinary and veterinary nursing professions place
                                                             based approach. The course will include opportunities for discussion    and communication at work. Delegates will develop their understanding of
         These sessions will cover mental health, burnout, and compassion  fatigue,   and peer learning.                         the coaching process and will be encouraged to practise applying the   significant demands on new graduates who can often feel underprepared for
         as well as strategies that all veterinary care providers can adopt on a regular                                         theory in their own workplace environments. They will therefore develop   the wide-ranging challenges encountered in the workplace. Mentoring new
         basis to foster wellness and sustain resilience despite the demands of   Why do this course?                            confidence and competence in applying a situational (flexible) leadership   graduates to become resilient to these challenges (or mentoring students,
         veterinary practice.                                You will learn new ways of examining ethical issues, and how to develop   approach to ongoing development of themselves and their teams. This   to become resilient new graduates!) is rewarding but can be overwhelming.
                                                             responses that are consistent with the values of the profession and the                                                 This course will unpick some of the difficulties faced by new graduates and
         Why do this course?                                 individuals concerned. In our challenging profession, feeling confident    course is about helping delegates and their teams reach their full potential   explore ways you can support them to develop into professionally and
         You will come away from this course with an understanding of the  mental   that you have made the best possible decision is good for both our clients   in the complex and challenging veterinary workplace.  emotionally confident members of the veterinary profession.
         health concerns that veterinary care providers face, the  suspected   and our own wellbeing. This course can contribute points to the RCVS   Why do this course?
         contributing factors, and self-assessment tools for recognising   Practice Standards Scheme ‘Professional Responsibility’ award.  This is a highly practical course designed to help you get more from    Questions on the RCVS’s new graduate programme will be welcomed
         perfectionism, burnout, and compassion fatigue. You will also learn practical                                           your team through taking a coaching approach to line management and   and tips will be provided on completing the portfolio.
         tools for thriving in veterinary practice that can be immediately implemented   Key areas                               leadership. You will learn how to create environments (for yourself and   Why do this course?
         during and after the course.                        • Common veterinary ethical issues                                  others) that optimise thinking, learning and performance. Through   To help you develop a supportive developmental environment for new
                                                             • Ethical theory and frameworks
         Key areas                                           • The relationship of ethics to law and professional behaviour      developing your conversational toolkits, you will be better able to manage   graduates that will be mutually beneficial to them, yourself and your practice.
                                                             • Developing policy and procedure                                   communication and teamwork in challenging and emotionally charged   Key areas
         • Mental health (depression, anxiety, psychological distress) and suicide  • Ethical problem-solving                    situations. Your improved understanding of adult learning and development   •  Mentor or teacher? What’s the difference and what’s the best way to help?
         • Perfectionism, moral stressors, burnout, and compassion fatigue                                                       will allow you to match your leadership and communication style to   • Resilience and new graduate wellbeing: What’s the problem?
         • Mindfulness and meditation                        Previous participants have commented…                               individuals and/or teams, so that each person can feel confident, perform    •  Old ways vs new? How to help your new graduates successfully
         • Self-care planning and practice                   “Excellent course. Good insight into ethical theories and how these are   at their best and enjoy their work.            integrate their university teaching into the realities of clinical practice
         • Sleep hygiene                                     represented in the workplace setting.”                              Key areas                                           •  Preparing and sustaining yourself as a mentor – self-management tools
         • Setting boundaries, saying no, and separating work from home life
                                                             Course details                                                      • The coaching environment                           for busy people in supporting roles
         Previous participants have commented…               Course type: Webinar Plus                                           • Structured conversations                          •  Looking after the mentor: How can you help yourself when helping others?
          “I would recommend this course to my colleagues in the veterinary   Course format: A mixture of weekly webinars (which can be viewed    • Emotions and behaviour           Previous participants have commented…
         industry as well as to friends who are interested in improving their   live and/or as recorded versions throughout the course), quizzes to    • Leadership and culture      “I really enjoyed that this course supported different styles and in fact
         self-care and mental health.”                       help reinforce topics discussed, supplementary reading material and   Previous participants have commented…             encouraged them. There is no one mould that fits every new grad, and I like
                                                             discussion forums with colleagues and the tutor
         Course details                                      Course length: 4 weeks                                              “I learnt so much. This course will change my whole life not just my work life.”  that it challenged us to explore what sort of mentor we thought we were.”
         Course type: Webinar Plus                           CPD hours: Up to 12                                                 Course details                                      Course details
         Course format: A mixture of weekly webinars (which can be viewed    Course fee: £299                                    Course type: Webinar Plus with a live weekly group coaching session    Course type: Webinar Plus
         live and/or as recorded versions throughout the course), self-assessment/                                               Course format: A mixture of pre-recorded weekly webinars (which    Course format: A mixture of weekly webinars (which can be viewed
         reflection exercises, supplementary reading material, and tutor-moderated   Tutor                                       can be reviewed throughout the course), live weekly group coaching   live and/or as recorded versions throughout the course), weekly activities
         online discussion forums                            Hamish Morrin MSc (International Animal Welfare, Ethics and Law)    sessions with the tutor, online and practical activities, self-assessment   and tutor-moderated online discussion forums
         Course length: 4 weeks                              FHEA RVN, Lecturer in Animal Science, Writtle University College    exercises, supplementary reading material and tutor-moderated online   Course length: 4 weeks
         CPD hours: Up to 16                                                                                                     discussion forums                                   CPD hours: Up to 16
         Course fee: £379
                                                                                                                                 Course length: 4 weeks                              Relevant to CertAVP module: Veterinary Workplace Teaching (C-VWT.1)
         Tutor                                                                                                                   CPD hours: Up to 16                                 Course fee: £99
         Marie Holowaychuk DVM DipACVECC CYT, Small Animal Critical Care                                                         Course fee: £379                                    Tutors
         Specialist and Veterinary Wellness Facilitator, Critical Care Vet Consulting
                                                                                                                                 Tutor                                               Liz Armitage-Chan MA VetMB DipACVAA PhD FHEA MRCVS, Reader
                                                                                                                                 Rachel Davis BSc PhD PGCap PGDip FHEA, Senior Lecturer in   in Veterinary Education, RVC
                                                                                                                                 Veterinary Education, RVC, Educational Consultant and Developmental   Rachel Davis BSc PhD PGCap PGDip FHEA, Senior Lecturer in
                                                                                                                                 Coach, The Coaching Cabin, Welwyn                   Veterinary Education, RVC, Educational Consultant and Developmental
                                                                                                                                                                                     Coach, The Coaching Cabin, Welwyn
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