We know it can be a daunting time when you first arrive at university, but we are here to help you every step of the way and make the transition as easy as possible.

Moving into your accommodation

Your new RVC home awaits and we look forward to your arrival. Always remember, our Accommodation Team are here to guide and support you as you move in.

Home students

You are advised to arrive in time to move into your accommodation before your enrolment on 24 September 2018.

Moving in arrangements will vary depending on where you are staying.

  • If you are in College Grove, you will have the option to arrive on Saturday 22 September 2018 between 10am – 4pm

Please report to the signposted Reception when you arrive. You will then be met by a member of the Accommodation Team.

  • If you are in Mary Brancker House, you can move in from 22 September (15 September for postgraduates)
  • If you are in University of London Intercollegiate Halls, you can move in from 16 September
  • If you are in iQ Highbury, you can move in from 15 September
  • If you are in accommodation at the Hawkshead Campus, you will be sent separate information detailing times and dates for moving in

Do not plan to arrive outside these hours. Please note parking is very limited and restricted to drop-offs only and unfortunately there will be no provision to drive into Camden Campus.

If you have any queries, you can contact the Accommodation Office on 01707 666943.

If you are in private rented accommodation and are not sure about the contract or need further advice and assistance, contact the University of London’s Housing Service (UoLHS). You will also be able to view lists of potential properties to rent.

Advice about looking for housing in London - how to go about it and the pitfalls to avoid - can be found on the UoLHS Private Housing Guide. This will guide you through the process of planning your search, inspecting properties, signing the contract and paying deposits.

International/EU students

You are advised to arrive in time to move into your accommodation before your enrolment on 17 September 2018.

  • If you are in College Grove, you will have the option to arrive on either of the following dates and times:

- Saturday 15 September 2018 between 10am – 4pm
- Sunday 16 September 2018 between 10am – 4pm

There will be student assistants on site to help you report to the signposted Reception when you arrive. You will then be met by a member of the Accommodation Team.

  • If you are in Mary Brancker House, you can move in from 8 September (15 September for postgraduates)
  • If you are in University of London Intercollegiate Halls, you can move in from 16 September
  • If you are in iQ Highbury, you can move in from 15 September

Do not plan to arrive outside these hours. Please note parking is very limited and restricted to drop-offs only and unfortunately there will be no provision to drive into Camden Campus.

If you have any queries, you can contact the Accommodation Office on 01707 666943.

Enrolment

It’s not long until you will be an official student at the RVC! You will be invited to pre-enrol online in early-September by email. There will be scheduled sessions in your first week to complete enrolment. Be sure to attend with all the required documents.

Once you enrol, you will get a student ID card, student loans and bursaries (if applicable) will be released, student Oyster cards will be approved and you will become eligible for council tax discounts*. You will also be able to access the RVC Learn virtual learning tool (where course materials and online assessments are hosted).

Remember you must provide payment, proof of a tuition fee loan, or sponsorship so you can be enrolled. You will have until 5pm, on 31 October 2018 to provide payment or you will be withdrawn**.

If you do not have proof of a tuition fee loan, a Direct Loan (U.S students) or sponsorship, or have made a late application for it, you can complete enrolment by paying the first instalment (one third) of the tuition fee for the year. This will be refunded if you subsequently provide proof of tuition fee loan or sponsorship.

* Council tax is a capital tax on property imposed by local authorities based on the estimated value of the property and the number of people living in it. Residences occupied exclusively by full-time students are exempt.
**Late payments will incur penalty charges (see Tuition Fee Policy)

Enrolment checklist

Here’s a handy list so you don’t forget anything when you come to enrolment:

1. Your passport, UK birth certificate or UK driving licence to confirm identity (original and photocopy)

2. Original qualification certificates (where available)*

3. One of the following:
- If you have secured a tuition fee loan, you must bring the University or College Payment Advice from Student Finance England (or other equivalent body) as proof. If you have not received the Payment Advice, bring proof you have applied for a tuition fee loan (letter acknowledging application)
- If you are self-financing, you must provide payment details, see ‘Ways to pay your tuition fee’ *link in further information or new sectionof welcome pack*

- If you are sponsored by an employer or private organisation, you must bring proof of sponsorship

Before you come to enrolment:

  • Complete online pre-enrolment
  • Complete you Occupational Health Questionnaire
  • Read the HESA Data Collection Notice
  • Read the Tuition Fee policy
  • Read the College Charter
  • Read the College Regulations - *add link to Further information*
  • Read the College Student Protection Plan *add link to further information*

International students must bring:

  • Passport (and Biometric Residence Permit if applicable)
  • Original qualification certificates*
  • Original English Language certificates (where applicable)

Veterinary nursing students must also bring:

*The RVC reserves the right to request original, official evidence of academic qualifications from all students at any time.

Welcome Pack

You can also download the 2018 Welcome Pack here which contains further information. 

Opening a bank account

Once you have chosen a bank, you will need to visit a local branch to verify your identity. As a minimum, you will need to present your passport with your student visa. (You will also need to present a document from the College which you can self -generate once you have enrolled.) You should be able to open a basic bank account with any one of the banks listed here. A basic bank account allows you to:

  • Have money paid directly into the account
  • Take money out at a cash machine
  • Pay bills by standing order or direct debit
  • Make purchases online
  • You cannot get credit or have an overdraft

If you require additional services please discuss this directly with the bank as they may be able to offer a bank account to meet your needs. If you would like to open an account based on Sharia principles, please check the bank’s website to see if they meet these principles.

Barclays 193 Camden High St, London NW1 7PJ
  • Once in the UK, students need to complete an online application to open an account. Once this is completed, you will be given a reference number and can use this to book an appointment either in branch or online.
  • You must take the following items to the appointment: Passport and Visa and RVC Bank Introduction letter addressed ‘To the Manager’ or ‘To Barclays’.
HSBC 176 Camden High St, London NW1 8QL
  • To book an appointment you must take all of the documents listed below in to the branch. The bank will check documents are correct and then book an appointment. However, the Camden branch staff advised that all students were asked to go to a specific branch to open their accounts in 2017/18. Staff were not able to confirm which branch this would be in September/October 2018.
  • The account available to International Students is called a Basic Account
  • You must take the following items to the bank: Passport, Visa and BRP and RVC Bank Introduction letter addressed ‘To HSBC’ and with an ink signature (an electronic signature is not sufficient).
Halifax 96 Camden High St, London NW1 0LQ
  • Book an appointment online, by phone or in branch. You may have to wait 5-10 days for an appointment during busy periods
  • You must take the following items to the appointment: Passport and Visa, Proof of Address (if the RVC Bank Introduction letter has your correct address this will be enough proof), and RVC Bank Introduction letter with e-signature.
Lloyds Bank 140-142 Camden High St, London NW1 0NG
  • To book an appointment you must take all of the documents listed below in to the branch. They will check all the documents are correct and then book an appointment.
  • The account available to International Students is called a Classic Account
  • You must take the following items: Passport and Visa, Proof of Address (RVC Bank Introduction letter or tenancy agreement) and RVC bank introduction letter that must include the student’s home and term time address, duration of the course in years and e-signature.
Nationwide 125 Camden High St, London NW1 7JR
  • Book an appointment in branch. They might be able to open your account on the same day if staff are available.
  • You must take the following items to the bank: Passport and Visa, Proof of Address (e.g. RVC bank introduction letter or tenancy agreement).
  • RVC Bank Introduction Letter must be addressed ‘To Nationwide’.
NatWest 166 Camden High St, Camden Town, London NW1 0NS
  • You can book an appointment in branch and the staff recommended students visit in the morning when it is quieter. You can also telephone 03457 888 444 to book an appointment at the Camden branch.
  • You must take the following items: Passport and Visa, Acceptance Letter from RVC with home address, Proof of Address (e.g. RVC Bank Introduction letter or tenancy agreement) and RVC Bank Introduction letter.
Santander 121-123 Camden High St, London NW1 7JR
  • To book an appointment you must take all of the documents listed below in to the branch. They will check all the documents are correct and book your appointment. You may have to wait up to 2 weeks for an appointment during busy periods.
  • You must take the following items: Passport and Visa, Proof of Address (e.g. tenancy agreement), RVC Introduction letter with course duration (start and end dates) clearly shown and e-signature.

Registering with a GP

The local doctors (GPs or General Practitioners) to the RVC come to both the Camden and Hawkshead campuses during the first week or two to register students living in local Halls or in the local areas.

You can refer to NHS Choices under 'find a local health service' for details of local surgeries that they can apply to register with if you are living in private rented housing. Just type in your postcode and you can find the nearest doctor/dentist to your home.

Staying connected

Setting up your mobile phone (international students)

Please see the advice on this in the 'Moving to the UK' section here.

Support for personal PCs, laptops and smart devices

To assist students in their studies, the College offers students full ‘eduroam’ wireless access to the network for compatible laptops and other devices, allowing mobile access to resources such as email, internet/intranet and timetable information from most locations across Camden and Hawkshead campuses. Once on eduroam, you will be able to use this to automatically connect to Wi-Fi at other higher educational facilities both within the UK and around the world, including the nearby British Library!

Along with instructions to self-configure equipment for Wi-Fi access, copies of the College’s recommended anti-virus software package are also downloadable for student use as all computers using the College network must have fully functioning and updating anti-virus software installed. Further advice and assistance on the Wi-Fi network and associated configuration of hardware and software can be obtained from the Helpdesk or ISD webpages.

If assistance in getting on to the RVC network is needed, a bookable service for the configuration of equipment will be offered by the Infrastructure Services Directorate (ISD) Helpdesk at the start of the academic year in addition to the regular laptop/smart device ‘clinics’ that operate during term time. Before undertaking configuration work we do require that computers are fairly recent in their hardware/software specification, will boot up without errors and run in stable manner.

Halls of Residences located ‘on campus’ offer direct access to the College high speed network link via both a fixed network port in each room and the College’s Wi-Fi network allowing smartphones and tablets to roam fully throughout the campus. Full details of the services available in Halls will be available from the accommodation office before the start of term or alternatively, contact helpdesk@rvc.ac.uk.

Please note: internet access and network support for student accommodation located off- campus (including Mary Brancker House) is the responsibility of the independent providers of these services who have their own terms and conditions and tariffs: see your tenancy/accommodation agreement for details.

Compatibility and purchasing advice

The IT network of The Royal Veterinary College is based primarily around Microsoft technologies; therefore, Windows based devices offer greatest compatibility and support options from ISD. Student use computers in the College will be running Windows 10 and Office 2016 during the 2017-18 academic year.

The College will continue to offer Microsoft’s Office 365 and Student Advantage programme to students, which will benefit Windows, Apple and Android device users. The Student Advantage programme allows students with an RVC email account to run Office on up to five different Windows or Apple Mac computers. You can also run Office ‘Mobile’ for Android or iPhone on five devices. Further details of the terms/conditions and download instructions of this service will be posted on the RVC website and supplied during the induction process.

Please note: all computers and network devices used at the RVC must have up to date anti-virus packages running regardless of device type or operating system version.

Getting started

Before arriving, you will be sent your username and password for the RVC network and Library systems (the same credentials will work for nearly all the College’s systems) so that you may then access the additional information and advice available on the ‘Learn’ virtual learning environment and the ISD section of the RVC Intranet.

Once the RVC user account and email address is available, access to the Office 365 and Student Advantage packages will also be possible.

We would advise all new users to familiarise themselves with the terms and conditions posted on our webpages which govern use of the College’s IT systems and infrastructure and that of its network provider (JANET) in order to ensure that data security advice and other regulations such as copyright rules are met.

ISD contact details

An IT Helpdesk service operates for the benefit of both students and staff 8am-5pm Monday to Friday providing support and advice on the IT and AV systems used throughout the College, contactable by phone and email. ISD also operate a staffed ‘Out of Hours’ Helpdesk telephone service, available on the same Helpdesk number between 5pm-8am weekdays and 24 hours a day at weekends and Bank Holidays:

IT Helpdesk enquires: helpdesk@rvc.ac.uk
IT telephone support: +44 (0) 20 7468 5181
Out of hours: +44 (0) 20 7468 5181

(This service operates 17:00 – 08:00 on weekdays, 24hrs on weekends and Bank Holidays).

Library assistance is available from the enquiry desk located in the Learning Resource Centre at each campus or by phone and email via:

General library enquiries: library@rvc.ac.uk
Book renewal by phone: +44 (0) 20 7468 5180
Bookshop enquires: bookshop@rvc.ac.uk

Welcome Week Timetables

This year, Welcome Week (aka Freshers' Week) will be held mainly at ZSL London Zoo, as well as both RVC campuses. 

Below you can find the link to your timetable for Welcome Week (w/c 24 September):

Biosciences

Veterinary Gateway

Veterinary Nursing

BVetMed

Graduate Accelerated BVetMed

Postgraduate Induction Week

This year, postgraduate induction will be held across ZSL London Zoo and the RVC Camden campus, and for those enrolling on Monday 17 September, Student Central, the University of London Students' Union.

See the  timetable for Pre-sessional Masters Week (w/c 17 September): Pre-sessional Masters Week 

All new students from outside the UK will share their first day, as the focus is on all things international. See Moving to the UK for practical information about moving here from abroad.

UK postgraduates enrol the following day (Tuesday 18) for the start of the postgraduate-only programme. 

Top of page