Last updated 22nd October 2020

Please help us keep our campuses safe and follow the NHS and the RVC's contact tracing processes - see Tracing GuidanceThis is vital to ensure that you and RVC students and staff are safe and able to continue work and study.

Please make sure you:

Information and support for your learning and study can, as always, be found in the LEARN Student Area and the LEARN Advice Centre Section.  

Data Protection Statement: Personal information provided through the RVC’s contact tracing process will be kept in accordance with the Data protection Act 2018.  It will be used by the RVC to help contain and manage COVID-19 outbreak and support staff and students. Some of the information may also be requested by Public Health England or the NHS to assist in outbreak management. If you have any queries or concerns please contact data@rvc.ac.uk.


FAQ for Students

I have COVID-19 Symptoms - What do I need to do?

  • Please stay in your accommodation.
  • Book a test and complete the Advice Center’s COVID-19 Notification Questionnaire.
  • Someone will be in touch to advise you further.
  • Once test result has been confirmed inform your RVC contact and urther advice will be given.

I have tested positive for COVID-19

  • Please stay in your accommodation.
  • Complete the Advice Center’s COVID-19 Notification Questionnaire.
  • Someone will be in touch to advise you further.
  • Isolate for 10 days in line with Government Guidelines.

Someone in my household / flatshare or another close contact has tested positive for COVID-19

  • Please stay in your accommodation.
  • Complete the Advice Center’s COVID-19 Notification Questionnaire.
  • Someone will be in touch to advise you further.
  • Isolate for 14 days in line with Government Guidelines.

Someone in my household / flat share or another close contact is showing symptoms of COVID-19

  • Please stay in your accommodation.
  • Complete the Advice Center’s COVID-19 Notification Questionnaire.
  • Someone will be in touch to advise you further.
  • Isolate until the result of the test in known (max. of 14 days) in line with Government Guidelines.
  • Inform your RVC contact as soon as test result is known and further advice will be given.

I have been in close contact with a confirmed positive case but I am not showing symptoms

  • Please stay in your accommodation.
  • Complete the Advice Center’s COVID-19 Notification Questionnaire.
  • Someone will be in touch to advise you further.
  • Isolate for 14 days in line with Government Guidelines.


FAQ for Staff

I have COVID-19 symptoms - What do I need to do?

  • Do not come to Campus.
  • Inform your line manager and the relevant departmental tracking administrator (listed in Tracing Guidance).
  • Book a test and complete COVID-19 Notification Questionnaire supplied by the departmental administrator.
  • Complete the COVID-19 self-declaration form and send to HR.
  • Once test result has been confirmed inform your line manager and departmental administrator, and further advice will be given.

I have tested positive for COVID-19

  • Do not come to Campus.
  • Inform your line manager and the relevant departmental tracking administrator (listed in Tracing Guidance).
  • Complete the COVID-19 Notification Questionnaire supplied by the departmental administrator immediately.
  • Complete the COVID-19 self-declaration form and send to HR.
  • Isolate for 10 days in line with Government Guidelines.

Someone in my household/flatshare or another close contact has tested positive for COVID-19

  • Do not come to Campus.
  • Inform your line manager and the relevant departmental tracking administrator (listed in Tracing Guidance).
  • Complete the COVID-19 Notification Questionnaire supplied by the departmental administrator immediately.
  • Isolate for 14 days in line with Government Guidelines.

Someone in my household/flat share or another close contact is showing symptoms of COVID-19

  • Do not come to Campus.
  • Inform your line manager and the relevant departmental tracking administrator (listed in Tracing Guidance).
  • Book a test for the affected person and complete the COVID-19 Notification Questionnaire supplied by the departmental administrator immediately.
  • Isolate until the result of the test in known (max. of 14 days) in line with Government Guidelines.
  • Inform your line manager and the departmental tracking administrator, once test result is known, and further advice will be given.

I have been in close contact with a confirmed positive case but I am not showing symptoms

  • Do not come to Campus.
  • Inform your line manager and the relevant departmental tracking administrator (listed in Tracing Guidance).
  • Complete the COVID-19 Notification Questionnaire supplied by the departmental administrator immediately.
  • Isolate for 14 days in line with Government Guidelines.

I am self-isolating due to travelling abroad, but have no symptoms

  • Inform your line manager of the reason for self-isolation.
  • Your line manager should complete an Employee COVID-19-Absence logging form.
  • No further action needs to be taken.

I am isolating due to travelling abroad, but have no symptoms and I am working from home

  • Inform your line manager of the reason for self-isolation.
  • No further action needs to be taken.


FAQ for Line Managers

I have been informed that an employee has COVID-19 symptoms

  • Inform the relevant departmental tracking administrator (listed in Tracing Guidance).
  • Advise the employee to book a test and isolate until the result is known.
  • Tell them to let you know the result as soon as it is available.
  • Complete the Employee COVID-19 absence form and send to staffabsenceCOVID-1919@rvc.ac.uk.
  • Supply an updated form once the test result is known.

I have been informed that an employee has tested positive for COVID-19

  • Inform the relevant departmental tracking administrator (listed in Tracing Guidance).
  • Complete the Employee COVID-19 absence form and send to staffabsenceCOVID-1919@rvc.ac.uk.
  • Advise them to self-isolate for 10 days in line with Government Guidance.

I have been informed that someone from an employee’s household / flat share or another close contact is showing symptoms of COVID-19

  • Inform the relevant departmental tracking administrator (listed in Tracing Guidance).
  • Advise the employee to book a test for the affected person and isolate until the result is known.
  • Tell the employee to let you know the result as soon as it is available.
  • Complete the Employee COVID-19 absence form and send to staffabsenceCOVID-1919@rvc.ac.uk.
  • Supply an updated form once the test result is known.

I have been informed that someone from an employee’s household / flatshare or another close contact has tested positive for COVID-19

  • Inform the relevant departmental tracking administrator (listed in Tracing Guidance).
  • Complete the Employee COVID-19 absence form and send to staffabsenceCOVID-1919@rvc.ac.uk.
  • Advise them to self-isolate for 14 days in line with Government Guidance.

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