Veterinary Dentistry Help
Browser
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Which browser should I be using? |
Flash
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Why can't I view the Flash animations or quizzes? |
PDF documents
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Why can't I open the PDF documents? |
Video
Browser
Which
browser should I be using?
This site is optimized for Internet Explorer or Netscape Navigator versions 4.0 or later. It will run in other browsers but you may experience some difficulties.
Flash
Why
can't I view the Flash animations or quizzes? 
You need to install the latest Flash Player from the Macromedia web site.
You may need to restart your browser for the change to take effect.
PDF documents
What
is a PDF? 
PDF stands for "Portable Document Format".This is a universal file format which enables a document to be viewed on a wide range of computer platforms with the text, layout and formatting preserved.
Why can't I open the PDF documents?
You need to download Acrobat Reader from the Adobe web site. This software is available for Macintosh and Windows users.
Once you have downloaded the installer, double-click on the file to start the installation process.
Video
Why
can't I open the video clips? 
You need to download Windows Media Player from the Microsoft web site. This software is available for Macintosh and Windows users.
Once you have downloaded the installer, double-click on the file to start the installation process.
The final step is to install the appropriate video decompressor (669Kb).
Once you have downloaded the decompressor, double-click it to unzip*, and then double-click on "wmpcdcs8.exe" to update Windows Media Player.
*[The file is compressed in zip format - WinZip (PC) or StuffIt Expander (Mac) or similar software is required to unzip it.]
Why
do I only get sound and no video?
You need to install the appropriate video decompressor (669Kb).
Once you have downloaded the decompressor, double-click it to unzip*, and then double-click on "wmpcdcs8.exe" to update Windows Media Player.
*[The file is compressed in zip format - WinZip (PC) or StuffIt Expander (Mac) or similar software is required to unzip it.
Why
won't the video or audio play properly? (I have Windows Media Player)
You need to install the appropriate video decompressor (669Kb).
Once you have downloaded the decompressor, double-click it to unzip*, and then double-click on "wmpcdcs8.exe" to update Windows Media Player.
*[The file is compressed in zip format - WinZip (PC) or StuffIt Expander (Mac) or similar software is required to unzip it.
Why
do I get the message "Unable to locate appropriate decompressor"?
You need to install the appropriate video decompressor (669Kb).
Once you have downloaded the decompressor, double-click it to unzip*, and then double-click on "wmpcdcs8.exe" to update Windows Media Player.
*[The file is compressed in zip format - WinZip (PC) or StuffIt Expander (Mac) or similar software is required to unzip it.]
Why
does my browser window close when I play the video?
This problem can occur with Internet Explorer 5.5.
To avoid the problem, right-click on the link to the video clip, and then click "Open in New Window".
Why
doesn't the video play smoothly?
Windows Media Player for Windows 95 or NT does not smoothly buffer web video.
We suggest that you save the video clip to your hard drive for best performance. To do this, right-click on the link to the video clip and choose the appropriate option.
How
do I play the video full-screen?
To view full-screen video click View -> Full Screen in the Windows Media Player. Press Escape to return to the original size.