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The Royal Veterinary College

Cookies

What are cookies?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

How we use cookies

  • We use site cookies to track your path through the website and help the website perform to the best of its ability.
  • We use shopping cart cookies for the essential tracking of what you wish to purchase.
  • We use Google Analytics cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to visitors' needs. The data collected is anonymous and used for statistical analysis purposes only.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

You can find out more about cookies and how to view or remove them at allaboutcookies.org.

The table below shows the cookies that we use on our site and the reasons for using them.

Type Name Expiry Purpose
Site cookies CFID
CFTOKEN
At end of session Set by the server to maintain a visitor's session whilst they are on the site. They do not hold any personally identifiable information about the visitor or their computer. They are required for the site to operate correctly
CFBB_USERNAME
CFBB_PASSWORD
At end of session

Set by the server when visitors log in to password-protected areas of the website. They do not hold any personally identifiable information.

Shopping Cart ACTINIC_REFERRER
End of session Returns visitors to the last page visited after checkout is complete
ACTINIC_CART After 3 hours Remember the reference to visitors shopping basket prior to, during and after making a purchase through the web site
CART_CONTENT After 3 hours Stores the cart value and item count so it can be displayed in the shopping cart summary
ACTINIC_BUSINESS At end of session Records the authentication status for logged in customers
ACTINIC_CONTACT After 1 day Stores contact information to avoid the need for re-entering these details for subsequent orders (set by selecting 'remember me' at checkout).
Google Analytics _utma After 2 years Keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred.
_utmb After 30 minutes Takes a timestamp of when a visitor enters the site.
_utmc At end of session Takes a timestamp of when a visitor leaves the site.
_utmz After 6 months Keeps track of where the visitor came from, the search engine they used, the link they clicked on, the keyword they used, and where they were in the world when they accessed the website

How to delete cookies

Browser specific instructions to block and remove cookies

Internet Explorer
http://support.microsoft.com/kb/196955
Firefox
http://support.mozilla.org/en-US/kb/Cookies
Google Chrome
http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
Opera
http://www.opera.com/browser/tutorials/security/privacy/
Safari
http://docs.info.apple.com/article.html?artnum=32467
Safari iOS
http://support.apple.com/kb/HT1677
Android
http://support.google.com/mobile/bin/answer.py?hl=en&answer=169022
Blackberry
http://docs.blackberry.com/.../Turn_off_cookies_in_the_browser...jsp
Windows Phone
http://www.microsoft.com/.../changing-privacy...aspx

Phone, Fax and Email Contacts

The following lists provide guidance for first point of contact and should be used for general enquiries.

To find contact details for individual members of staff see the People page or for information about specific members of academic staff see Staff Pages.

Travel Directions

Local maps and travel directions to the RVC’s London and Hertfordshire campuses

Designed and developed by the RVC Electronic Media Unit